When you use iTunes to update or restore your iPhone, iPad or iPod, you may see an alert message stating that iTunes could not contact the software update server because you're not connected to the Internet. It will advise you to make sure your Internet connection is active and try again. Follow the steps below to fix the issue.
- Itunes
- Contacting Ipad Update Server
- Iphone Software Update Download
- Contacting The Iphone Software Update Server Mac Free
Update or restore your iOS device without using iTunes
- I have been trying to downlod the IOS 5 software and it has been stuck on Contacting The iPhone Software Update Server for hours. Upgraded to iTunes 10.5, rebooted, turned off Firewall, Hammered the Update button, etc.
- Sep 26, 2014 Use OTA Update – the on-device delta update mechanism is available on the iPad, iPhone, or iPod touch through Settings General Software Update Use Firmware – pre-downloading the proper IPSW firmware file will get around the failed update server connection, then you can update manually with that firmware file.
- Oct 16, 2019 However, if that update is totally hung, then you don’t have much choice. Just restart your iPhone or iPad, and wait for the update to complete. Every time I’ve done this, the update has.
But these software issues can be fixed. Sometimes the solution is quite simple and other times a simple hard reset will fix the device. In this article, we are going to be looking at the various solutions that one can employ to fix this issue. 3 Ways to Fix iPhone Software Update Server Could Not Be Contacted 1. Sep 26, 2019 Part 3. Reset Network Settings to Fix Can't Contact Software Update Server for iPhone/iPad/iPod. As it mentioned above, when you get the message saying “iPhone software update server could not be contacted”, you should check your network connection first. In fact, you can choose to reset network settings to fix this issue.
You need to use iTunes to update or restore your iOS device if you have forgotten your password and are locked out, or if your device is in recovery mode.
If that's not the case, you can update or restore without iTunes using these steps:
- Disconnect the iPhone, iPad or iPod touch from your computer.
- On the device, turn on Wi-Fi. We recommend that you connect to a network, not a personal hotspot, when you download software updates.
- Update the device by going to Settings > General > Software Update.
If this doesn't fix the issue, go to the next solution.
Connect to the Internet and the iTunes Store
Open a browser on your computer and see if it can load a web page. Then, try to connect to the iTunes Store.
- If you can't connect to the Internet, contact your computer administrator or Internet service provider (ISP) for help. Or, try a different computer or network.
- If you can connect to the Internet but see an error message when you're trying to connect to the iTunes Store, find solutions to possible iTunes Store errors.
- If you can connect to the Internet but the iTunes store shows a blank white page, identify and remove Layered Service Provider software.
If these solutions don't fix the issue, edit or reset your hosts file.
Edit or reset your hosts file
Your hosts file may block access to the software update server. Here's how to edit or reset your hosts file.
If you're using a Mac
If you're using a work computer, check with your computer administrator before editing the hosts file.
- In Finder, select Applications > Utilities > Terminal from the menu bar.
- In the Terminal application, type the following command and press Enter to open the hosts file:
sudo nano /private/etc/hosts
- When prompted, type your user password. Note that nothing appears in the Terminal window when you type the password.
- Use the arrow keys on your keyboard to move through the hosts file.
- If any line includes apple.com, add a hash tag (#) and a space character to the beginning of the line.
- To save the hosts file, press Control-O.
- At the filename prompt, press Enter.
- To exit, press Control-X.
Similar mac app to screen tint. If this doesn't fix the issue, your security software may be out-of-date or misconfigured. You can resolve issues between iTunes and your security software.
If you're using a Windows PC
On your Windows PC, reset the hosts file.
If this doesn't fix the issue, your security software may be out-of-date or misconfigured. You can resolve issues between iTunes and your security software.
Recently, some iPhone users reported that they encounter the error message that iPhone software update server could not be contacted, when they want to update to the latest version of iOS using iTunes. Apple advises that they should make sure the internet connection is active and try again.
However, according to users' reporting, software errors and incorrect configured settings are able to trigger this alert message as well. From this point, it is complicated to diagnose and resolve this issue if you also have the problem. Fortunately, we are going to show you how to fix iPhone cannot update software in detail.
Part 1: Why does the 'iPhone Software Update Server Could Not Be Contacted' happen?
As the message said, network connection may lead to software update failure and alert message that iPhone software update server could not be contacted. It is apparently that a power internet connection can cause a variety of problems, including software update failure.
In addition to network connection, there are many other reasons behind this issue, such as:
Outlook not forwarding mail to mac mail app. 1. When Apple released a new version of iOS, many users are eager to download, which make Apple servers are overwhelming and cannot response in time.
2. Incorrect configuration settings. Though this alert message shows up in iTunes, it can be trigger by settings on your iPhone that do not match with iTunes.
3. Unknown errors and bugs.
Now, you should understand the reasons why the message pops up. And compared to the reasons, you may concern about how to solve this problem and install new version of iOS. You can learn multiple ways to get rid of this problem simply below.
Part 2: Check your network settings and try again later
Following the alert message, you should check your network settings and status first, when the message said iPhone Software Update Server could not be contacted appears.
1. Restart Wi-Fi router. Press the power button until the router shut down. 10 minutes later, press the power button to turn your router on again.
2. Check the Wi-Fi signal. If the Wi-Fi network your computer connects is poor, try another network.
3. Reset router. Insert a paperclip into the hole marked reset and press the reset button until your router shut down and restart. Then reset your router as a new one.
4. Disable VPN. If you have an active VPN on your computer, close it when software update failed.
5. Check the status of Apple servers. If Apple servers are down, you cannot update software obviously. Access www.apple.com/support/systemstatus in your browser, and check the status of Apple servers on the list. If there are yellow marks in front of Apple servers, it means servers have down. All you can do is to wait until Apple servers work normally.
Part 3: Try to update iPhone software via OTA
If you encounter the message that iPhone software update server could not be contacted when update software via iTunes, an alternative solution is to install new version of iOS via OTA. This way is to update software on iPhone and not needing iTunes at all.
Step 1. Open the Settings app from your home screen and locate to 'General' > 'Software Update'. If there is a new version of iOS available to your iPhone, the installation screen will pop up automatically.
Step 2. Tap on the 'Download and Install' button to go into the software update process. When prompting, enter your PIN code to verify you are the owner and start downloading.
Step 3. When it is complete, your iPhone will reboot. Log in your password to access your device after startup.
Note: Even though your iPhone supports Touch ID, the password is necessary after software update.
Part 4: Download the firmware manually for the update
When alert message that iPhone software update server could not be contacted pops up, another alternative solution is to download the firmware manually.
Step 1. Download the IPSW file to your computer from a trustable source, depending on your iPhone model and type.
Step 2. Connect your iPhone to your computer using a USB cable and launch iTunes application. Waiting for iTunes to recognize your device, and go to the 'Summary' tab. https://yellowstories935.weebly.com/blog/lg-monitor-software-for-mac.
Step 3. Hold down 'Shift' on keyboard and click 'Restore iPhone' in iTunes on Windows PC. For Mac, hold down 'Option' key and click 'Restore iPhone' button.
Step 4. On the popup window, open the downloaded IPSW file. Then the software update process will start as usual.
Part 5: Fix software update server error using iOS System Recovery
Compared to common ways to fix iPhone software update server could not be contacted error, Apeaksoft iOS System Recovery is easier. Its main features include:
Itunes
1. Diagnose why software update failed using advanced technology.
Contacting Ipad Update Server
2. Fix various iPhone problems and correct configuration settings in one click.
3. Support to fix software update issues in Recovery mode and DFU mode.
4. No damage current data during fixing iPhone.
Iphone Software Update Download
5. Work on all iPhone models, like iPhone X/8/8 Plus and earlier.
6. Compatible with Windows 10/8/8.1/7/XP and Mac OS.
In short, it is the best way to fix software update errors and install the latest version of iOS on your iPhone.
How to fix iPhone software update issue easily
![Contacting The Iphone Software Update Server Mac Contacting The Iphone Software Update Server Mac](/uploads/1/3/3/8/133821381/612845142.png)
Step 1. Install iOS System Recovery on your computer
Download and install the corresponding version of iOS System Recovery on your computer based on the operating system. Hook up your iPhone to your computer using a USB cable.
Step 2. Diagnose your iPhone into DFU mode
Start the application and click the 'Start' button on main interface. If you are not sure, press the 'Question' icon on top ribbon to show up how to put your iPhone into DFU mode.
Step 3. Fix iPhone software update issues in one click
Contacting The Iphone Software Update Server Mac Free
Fill out the Info window with your iPhone model and basic information, and then click the 'Download' button to get firmware. The application will fix your iPhone automatically after downloading. Here you may also want to know how to get more iPhone storage.
Conclusion
Apple frequently releases software update for iOS to introduce new features and fix bugs. However, if you receive the alert message that iPhone software update server could not be contacted in iTunes, you cannot get the latest version of iOS and new features. Luckily, you can learn troubleshooting in this tutorial. Plus, we have shared several alternative solutions above to update software for iPhone when encountering software update errors in iTunes.